Managed IT Services

Outsource your IT headaches.

Tired of IT problems slowing you down? With GlobaTech Solutions' Managed IT Services, you get proactive monitoring, maintenance, and support — all for a predictable monthly cost.

Our managed services cover:

  • 24/7 monitoring & helpdesk support.
  • Patch and update management.
  • Asset & license tracking.
  • Remote and onsite troubleshooting.
  • Performance reporting.

Benefits:

  • Reduced downtime and faster issue resolution.
  • Predictable IT costs.
  • Expert support without full-time salaries.
  • Peace of mind knowing your IT is covered.

Whether you need reliable daily IT support or enterprise-level cybersecurity and compliance, GlobaTech's tiered Managed IT plans scale seamlessly with your organization.

💼 Our Managed IT Plans

GlobaTech Solutions offers four right-sized Managed IT and Cybersecurity plans that deliver enterprise-grade protection, predictable costs, and scalable support for organizations of any size.

🟩 Base Care — Starting at $110/user/month

Ideal for small organizations needing dependable IT and Microsoft 365 support.

Includes:

  • Helpdesk & remote support
  • Endpoint security and patch management
  • Microsoft 365 / email support
  • Monthly reporting and system monitoring

🟦 Pro Care — $140/user/month

Adds backup, MFA, and compliance-ready controls for greater protection.

Includes everything in Base Care plus:

  • Workstation backup
  • Multi-factor authentication (MFA)
  • Firewall / UTM management
  • Compliance support (HIPAA, CJIS, CMMC)

🟧 Field Operations — $145/user/month

Purpose-built for field and business operations requiring advanced endpoint and infrastructure oversight.

Includes everything in Pro Care plus:

  • Advanced EDR threat protection
  • On-site and remote support
  • Sophos UTM firewall management
  • Disaster recovery testing
  • Comprehensive infrastructure oversight

🟥 Strategic Technology Leadership

Executive-level technology leadership for organizations that need experienced CIO and CTO guidance without the cost of a full-time executive.

Includes:

  • Chief Technology Officer (CTO) services
  • Chief Information Officer (CIO) services
  • IT budgeting and technology planning
  • Strategic technology roadmaps
  • Vendor and contract management
  • Technology governance and policy development
  • Executive and board reporting
  • Compliance and risk management guidance
  • Digital transformation and modernization planning
  • Quarterly business and technology reviews
  • Technology procurement and vendor negotiations

💳 Payment & Terms

Includes everything in Field Operations plus:

  • Billing: Monthly in advance | Net 15 terms
  • Contract term: 12 months (renewable annually)
  • Projects and hardware: Quoted separately upon approval
  • Add-ons available: Backup expansion, SIEM, DR testing, vCISO consulting

All plans include:

Onboarding, documentation, and offboarding support at no extra cost

*Pricing may vary based on user count, compliance requirements, infrastructure complexity, and service scope.

👉 Stop stressing about IT

Trusted by business and government leaders

GlobaTech Solutions offers four right-sized Managed IT and Cybersecurity plans that deliver enterprise-grade protection, predictable costs, and scalable support for organizations of any size. Serving Lea County, NM and the entire Permian Basin region with managed IT and cybersecurity excellence.